Tools for Online Success

Canvas Support
Cuyamaca College Help Desk
Free & Low-cost Internet
Library
Online Learning Success
Online Tutoring
VitalSource
WebAdvisor
Zoom

Canvas Support

Students seeking Canvas assistance at Cuyamaca College should continue to utilize their instructor as their first point of contact for support. Additionally, students can call 1-844-592-2205 for Canvas support 24/7. During the week, they can contact the Cuyamaca College Help Desk at 619-660-4395 or c-helpdesk@gcccd.edu.

Canvas tutorials are available for students along with the Canvas Student Guides. See Preparing for Online Learning for more helpful information about learning online, Canvas, and internet access.

Cuyamaca College Help Desk

Monday-Thursday 7:30 a.m.-7:30 p.m.
Fridays 7:30 a.m.-3:00 p.m.
Email: c-helpdesk@gcccd.edu
Phone: (619) 660-4395. Calls are being routed to a voicemail, which in turn emails our support technicians.

Free and Low-cost Internet

Several companies are providing free or low-cost internet access during the current emergency.

Library

Online chat service is available to students 24/7 for research support. The link to this service can be found on the library website.

In addition, students have 24/7 access to library databases via the library website. Visit the library website to learn how to login in from home.

HOW TO RETURN MATERIALS DURING CAMPUS CLOSURE

We are currently working on a plan for students to return their items to the library at the end of the semester. The due date for all checked out materials is June 1st regardless of the original due date.

Please check back for updated instructions in returning your items.

We will post as soon as we know more information.

Online Learning Success

If you are a student new to online education, make sure to visit the Online Success website. Be patient with yourself and your teachers, moving to a different modality of learning will be challenging for everyone.

Online Tutoring

Cuyamaca Tutoring is now online! Visit the Learning Assistance website to book a Zoom appointment. Online tutoring is also available through NetTutor. A wide variety of subjects are available, 24/7. Learn more about NetTutor on the Learning Assistance website

WebAdvisor

Students having issues logging into WebAdvisor should contact the Admissions and Records Department at 619-660-4275, or by emailing Cuyamaca.Admissions@gcccd.edu.

VitalSource Helps

VitalSource Helps is a program designed to support students who need access to course materials in our new distance-learning modality. The program provides free access to many e-books through May 25, 2020. This Q & A has more information and links to create an account.